I took the Dale Carnegie Course
in 1986, and assisted in deliverying it a couple times in the late 80's. At the time I took the Course one of the things you received was a little 6 page pocket sized summary of two of Carnegie's classic books - How to Win Friends and Influence People
and How to Stop Worrying and Start Living
I carried this booklet with me in my Daytime for many years, but with the advent of Palm Pilots and now my Treo, it apprently found a home in my desk drawer... where I ran across it last week.
Here is just one sample:Don't Worry About Criticism
1. Remember that unjust criticism is often a disguished compliment.
2. Do the very best you can.
3. Analyze your own mistakes and criticize yourself.
Perhaps you don't call it criticism, but constructive feedback" or "corrective feedback." It doesn't matter what you call it, this advice is very powerful.
Criticism can help us get better when we put it in the right perspective. Carnegie's three tips written more than 70 years ago are as good of a way to give us that perspective as any.
If you have taken the Dale Carnegie Course, look up your copy of The Golden Book. It is worth re-reading... often.