I have the opportunity to train and coach people on problem solving with some regularity. In fact, we recently built a one day customized problem solving and decision making workshop for one of our great Canadian Clients, OPTI Canada
In the workshop we talked about a problem solving mindset, what gets in our way, a problem solving process, and much more.
Nothing we taught could be any more powerful than this quotation from Norman Vincent Peale,"Believe it is possible to solve your problem. Tremendous things happen to the believer. So believe the answer will come. It will."
An open mind, a clear problem statement, the right people involved, and a good problem solving process are all important.
But always remember to start with the belief that the problem can and will be solved.