To be the most effective as a communicator, it is our responsibility to communicate in ways that work
for the other person. We must become adept at seeing the other person's perspective, their skills and their style. One of the best short pieces I've read recently on this truth was written by
Guy Harris (who calls himself the Recovering Engineer) this week.
This communication truth applies to us in all areas of our communication - in working with Customers, leading others, being a part of a team and more.
His article really hit home for me, and I believe it will for you too. It is titled Speaking Their Language, and I highly recommend
reading it.
Labels: communication