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Problem Solving

"Solutions to problems are like keys in locks; they don't work if they don't fit. And solutions aren't the right ones, the problem doesn't get solved." (Robert Mager & Peter Pipe, Analyzing Performance Problems)

When we identify the problem, we've taken a major step toward solving it. (Zig Ziglar)

Remember... If you can't tell what you'd like to be happening, you don't have a problem yet--you're just complaining! A problem exists only if there is a difference between what is actually happening and what you desire to be happening.

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