Kevin Eikenberry Group

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Testimonials for In-House Training

I thought the seminar was a worthwhile and engaging event. It was sort of cool to watch all of my team.  From where I was sitting, I could see that they were all fully engaged.  My greatest take away would definitely be the Trust Equation. This seems to come up a lot, and it’s something that we still haven’t quite mastered, although I think we’re getting better. I know firsthand what it is like to have someone on your team who doesn’t trust you. If there is no trust; there is nothing to build on. That is why it is so important to EARN it right from the beginning, and keep it throughout the relationship.

I hope that I have picked up enough skills and knowledge to be a GREAT coach and a better coachee! – Karyn Mahoney, Glynn Electric

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I agree with the majority, this was one of the best seminars I have been to regarding leadership training.  It has, at very least, made me aware of my deficiencies in communicating and trying to resolve peoples issues.  It has helped me understand that we need true buy in and how we can get it.    I have always thought work was work and home was home, but (on purpose) it highlighted that not all people are driven the same and their personal goals need to met as well as there professional goals. – Vito Rubini, Glynn Electric

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Like most, I think I got way more out of the seminar than I anticipated going in. The victim/accountability model has really helped me see how to deal with people with negative attitudes not only with our employees but with other trades as well. Also, the ladder of inference opened my eyes to giving everybody a fair shake. Just because someone didn’t make it with one crew doesn’t mean they can’t make it with another. In general, the seminar has already helped me both at work and at home. – Brian Goode, Glynn Electric

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I have to admit I was one of the “prisoners” , didn’t see how coaching had much to do w/us as electricians.  I gave Kevin a chance & after a while could see this was good, useful stuff  – very eye opening.  I learned a lot & am trying to use it. Like others, I have been able to see it working at home (especially w/kids ) as well as at work.  I think the positive feedback & hearing were the biggest ones for me. Asking more questions & really hearing the answers makes a big difference . I think I could start with coaching members of my team, & I am trying to use these methods to coach all my guys better so that can advance thru the trade . – Kurt Gronlund, Glynn Electric

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I feel the seminar was definitely worthwhile. Kevin made it easy to stay engaged.  There are so many things I took away from it and have started using a few.  Like others I am making a conscience effort to use “AND” instead of “BUT”.  The Trust factor is key!!  I have always felt I was a good listener; and now I have realized I am a good listener when the conversation is important or interesting to me and when it’s not I tend to not be as engaged and hear only half of what is being said.  I am working on really listening and not interrupting the other person before they are finished speaking ( I think I do this more at home and now I am really aware of it).  Setting CLEAR expectations also stood out to me, clearly communicating the expectation.  Also the importance of positive feedback; I don’t do this enough.  Thank you for investing in us!!!! – Wendy Deboer, Glynn Electric

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I was actually surprised that this seminar was quite interesting. I catch myself using ‘but’ quite often, ‘and’ I’m trying to change that. Since I’ve been back to work, I’ve noticed how others act – compared to what we have learned. I’m trying to be very attentive when listening, at home and at work. I believe some of these simple steps go a long way. The biggest change is that I actually realize when I’m doing something different than what was taught. Great class, AND still a work in progress! – Josh Laurenza, Glynn Electric

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I thought the class was informative and interesting. Kevin was an energetic force that kept my attention for both days and made it easy to understand his concepts. The class helped me to critically look at how I interact with others and how others respond to the way I interact with them. I really like how these tools can be used not just in work but in everyday life.

I am actively trying to be a better listener and using the accountability model to coach my team members, and plan on working with more people when my job starts up. So far the results are positive.  – John Weckbacker, Glynn Electric

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I liked the way Kevin was able to keep everyone engaged throughout the two days.  I’ve been focusing on really trying to understand what people are saying and how important these things are to them.  Both at work and at home.  The coaching model stood out most to me because it is fluid and can be reset at any point if one piece was not successful.  This prevents us from throwing something away or giving up just because something didn’t work the first time.  It’s a positive way of looking at things.  I’m also glad to see such great feedback from everyone who attended and to hear how effective all of these methods can be as long as we keep using them.  ~Doug Cormier, Glynn Electric

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I was very impressed with this seminar, and how Kevin really kept it interesting.  He kept everyone involved and the interactions were great.  I have gotten a lot of good ideas from this seminar that will help with dealing with people at work and at home.  Some key factors were really hearing what someone is saying and not just half listening.  Giving my full attention to someone and not trying to multi task.  Positive feedback was a good point to cover and also the using of “and”instead of “but” when having a conversation.  I liked how Kevin suggested that you let the other person somewhat lead the conversation with their ideas and not just control the conversation one-sided with just negative issues.  I think it was great that we have the foreman and office together to see these training techniques so we can all shoot for the same outcome and use the same guidelines for coaching in the future.  This was well worth the time.  ~Tim Hanley, Glynne Electric

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