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Unleash Your Potential
Issue 4.7 - February 12, 2007 - ISSN: 1551-6571
Seven Ways to Build Trust as a Leader
There are many reasons why trust is important to us as leaders. With higher levels of trust we are able to influence change more easily and quickly. With more trust we are able to create higher levels of productivity and team cohesiveness. I could go on, but in short, being trustworthy and trusted are two of the most valuable attributes remarkable leaders possess.
Here are seven actions you need to “get” in order to earn higher and higher levels of trust.
Get feedback. While you surely have some idea of how much those around you trust you, still start by getting some feedback. Take the time to learn more about how much people trust you and where your trust is weakest. Perhaps people trust what you say, but not your motives. Perhaps they trust your experience, but you aren’t reliable. Perhaps there is one incident that has had a negative impact on your credibility. Or perhaps the feedback will tell you people DO trust you. Whatever you hear will help you build your trustworthiness even higher.
Get clear that you are responsible. Make no mistake – you own this issue. I know trust is a perception, and how people perceive you isn’t completely in your control. But if the feedback you receive says there is room for improvement, decide that you are going to improve and get started. Justifications, rationalizations and blame won’t change how much you are trusted, only your behavior will.
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A Conversation with Kat KoppettGet over yourself. If you want to be more trusted, you need to be more focused on the needs of others. Working on your agenda and your issues won’t build trust. Working on the issues and challenges others have will. When you get over yourself you can begin to build trust more rapidly.
Get it done (on time). When you tell people you will do something, you need to do it. If you notice that you often tend to promise things sooner than you are able to deliver, recognize that this habit could be drastically affecting how much others trust you. Do what you say and get it done on time. This is a basic building block of trust. Make sure this block is strong.
Get them help. As a leader in particular, people recognize that you might have expertise, resources, budget or other ways to help them. So help them already! If your team is struggling under the weight of a major project, get them some assistance, or roll up your sleeves and help yourself.
Get consistent. In words and in actions, be consistent. One of the reasons people trust others is because they know what to expect – they know that people are consistent. As a leader this is definitely true. One of the best ways to be consistent is to operate from your values and principles. When we do this we are more consistent – they anchor our words and deeds. When we share these values and principles with others, we help them see that consistent anchor.
Get to trusting them (first). One of the most valuable things you can do to create higher levels of trust is to trust others more. Don’t wait for them to prove themselves to you. Trust them. Think about it – are you more willing to trust people who you know trust you? Of course you are! Become more trusting and you will begin to build your trustworthiness almost immediately.
There you have it – seven things you can begin to do immediately to create higher levels of trust. There are many other things you can do but this is a great start.
Potential Principle – One of the most valuable things we can do to lead more effectively is to build ever higher levels of trust.
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A powerful mental kick-start PLUS action steps to make your day more successful. Powerquotes Plus is the motivational way to start your day. "Faith is not belief without proof, but trust without reservation." - Elton Trueblood, Author and Theologian Powerquotes Plus – Transferring Powerful Thoughts into Action |
Lead Well and Prosper
by Nick McCormick
I was sent an advance copy of this short book on Leadership a couple of months back. I picked it up and enjoyed browsing it – it is nicely laid out with some great illustrations.
The brief, to-the-point, easily-accessible format is one of the things I like about this book. It shares 15 strategies for management effectiveness and closes each chapter with some action steps.
This book doesn’t cover new ground, but that isn’t the goal. This is a great book for a new supervisor (as a way to help get started), and it works equally well as a great reminder for any leader.
I agree with the title – when we lead well we will prosper. This book can help you make that happen.
You can learn more about the book at the author’s site and/or at Amazon.com
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