Unleashing Your Remarkable Potential
Issue 6.10 - March 9, 2009 - ISSN: 1551-6571

In Kevin's Own Words

The Magical Moment: Taking Advantage of the Teachable Moment

Tom, a middle-aged CEO, is experiencing some tough times in his business. Changes in economic climate and competitors are leaving him and his team unsure about the validity of their strategy, so he attends an executive strategy workshop.

Andrea, a mother of two young children, has the chance to hear a talented female speaker, not too much older than herself, talk about a topic she is passionate about. In that moment she knows she wants to be a speaker too. She is crystal clear about this, even though she has no idea how to make it happen.

Tony is an excited four-year-old who heads outside on the first warm spring afternoon ready to play with the other neighborhood kids. The only problem is that none of them want to play. They're all zooming around on their bikes. And Tony can't ride . . . yet.

Tom, Andrea and Tony share something very important. They're all living in a magical moment.

That magical moment could also be known as "the teachable moment."

The teachable moment is a time where situation, setting and desire come together to create people who really want to learn something, really need to learn something andare really open to the new ideas and skills.

It doesn't matter if the desire comes from something potentially pleasurable (like Tony's situation) or something painful or hard (like Tom's); whatever the reason, this confluence of factors leads to willing learners.

These moments truly are magical.

And whether you are thinking about them for yourself or trying to see them in others so that you can be a more effective teacher, coach, leader and parent, these teachable moments offer a tremendous opportunity.

Here are some ways to take advantage of these opportunities.

• Look for them. After reading this far, I'm guessing you can think of several times you've experienced this in your life. The good news is that you don't have to just wait for them; you can proactively look for them. When you begin to look, more will show up in your life. You will meet just the right person to help at just the right time. You will get the perfect experience to help you see a need for growth and learning.

• Recognize them. Looking for them is important, but no more so than noticing when they occur! Recognize the situation when it occurs - how do you feel? What are you thinking? It's hard to personally take advantage of the teachable moments in your life unless you notice them.

• Take action. When you think of these times in your life you are usually very motivated by the desire to learn, improve, grow or solve a problem. Since these are the things that in some way describe the teachable moment, it is important to recognize that it's a moment - it's not a teachable week or month. Because of that, to capture the magic of the moment, you must take action! Sign up for the course, apply the feedback, try the idea; whatever your moment inspires, do it! Every minute that passes as a passive observant is a moment that keeps you from taking advantage of it.

• Notice when you aren't there. Sometimes you won't be open and ready to learn something new. Maybe too many things are changing and you are overwhelmed. Maybe you don't feel ready. Maybe you don't believe the new information you are receiving. Whatever the reason, there are times when you aren't ready to learn something new. When you know you are in this mental space, it's best to acknowledge it and perhaps try to understand why "now isn't the best time."

When coaching or giving others feedback

All of these steps are true when you're trying to teach or coach someone else. Become a look out or spy - begin spying for teachable moments. Because when those you coach are in that moment, they are much more likely to succeed in creating change. Ask yourself:

• Is this setting right for feedback?
• Do I sense an openness and a desire to learn?
• Does the situation lend itself to coaching, feedback and/or advice?

These questions will help you diagnose a teachable moment, and when you coach during these times you will have greatest success.

Potential Pointer: There are moments in your life and the lives of those around you that present a magical opportunity to learn. These are the times when situation, setting and desire meet to create tremendous and lasting lessons. As an individual you must look for these chances and seize them. As a coach of others you must know how to spot - and use - these moments for the ultimate success of others.

Kevin's Recommends

100 Best Business Books of All Time
by Jack Covert and Todd Satterstein

Want to know what books your bosses have probably read? Want to have a quick way to be conversant in the top business books? Not a reader, but wanting to be informed? Want to know what to buy next? Just love business books?

If you answered yes to any of those questions, you will love this book.

Written by arguably the most influential business book sellers in the world (the leaders of 800CEOREAD.com), it is a fantastic tour and summarization of some great business books.

Because it's a list, you may not agree with all of their selections, and you might have others you add. That's OK and, in fact, is part of the fun.

The book breaks the list up into categories including:

You (personal development)
Leadership
Strategy
Sales and Marketing
Rules and Scorekeeping
Management
Biographies
Entrepreneurship
Narratives
Innovation and Creativity
Big Ideas
Takeaways

At the end of each 2 page summary there are suggestions of "What's Next" if you like that book and want to continue down a similar content pathway.

Beyond books there are suggestions of movies, events, fiction and much more.

Whether you are just starting as a business reader or are a long time fan, you will want a copy of this book!

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