Communicating with Emotional Intelligence
Learn Solutions for Enhancing Your Effectiveness Using Emotional Intelligence
Format: Digital Downloads
It’s happened to us all – both in our personal life and in the workplace. Whether it was a disgruntled customer, an overbearing boss or an indifferent team member who is failing to complete daily tasks – there are endless communication challenges that make getting anything done next to impossible! You attempt to communicate successfully and unfortunately, emotions flare, conflict arises, and you feel yourself spiraling out of control.
While you had every intention of staying calm, professional, and seeking common ground, it just didn’t turn out that way.
In order to navigate interpersonal differences, manage change effectively, and build strong relationships with your team, you must learn to proficiently hone your emotional intelligence skills.
Emotional intelligence is the supporting structure for a host of critical leadership and communication skills, impacting everything you say and do each day. In fact, studies have shown that 90% of top performers are highly emotionally intelligent, as compared to just 20% of low performers.
Emotional intelligence is vital to creating a powerful and positive work environment where everyone can succeed. And it’s much more than simply having “people skills” -- emotional intelligence is about understanding that our behavior is driven by our emotions and our perceptions. By building an awareness of your own emotions and having the ability to control them, you’ll influence the emotions of others you engage with, creating a more powerful work environment that is more peaceful, more motivated and more productive.
Join us for this powerful program led by Carl Smith, Master Trainer and Facilitator at The Kevin Eikenberry Group.
In this 60-minute session, he’ll introduce specific approaches that will positively impact your mindset, allowing you to master emotional intelligence skills and establish a firm foundation to successfully engage with others.
- Practical solutions to increase performance with others and yourself
- How to recognize the factors that impact engagement and what prevents people from active listening and participation
- How to overcome fear-based behaviors and build more confidence when working with others
- Techniques to create vibrant, healthy, and collaborative interactions with others
- How to improve results and performance by becoming more mindful and self-aware during any situation
You may have learned the basics concerning emotional intelligence, but this isn’t your basic session – we'll delve deeper into the concept and offer practical and essential solutions for better results when working with others in the workplace and in the real world.
About the Presenter:
“The Great Encourager”
Building confidence and belief in people
Carl Smith is a positive and uplifting speaker, trainer, consultant and advisor. He has traveled and spoken extensively across North America and Europe. He promotes effective leadership and stronger relationships through encouragement and appreciation.
Carl’s background spans more than 20 years in training, consulting, sales and leadership. For over 10 years he was the Director of Training and Business Development, for Personality Insights, Inc., a leading personal development company based in Atlanta, Georgia. In this capacity, he contributed to the development of numerous communications skills training resources. He also coached, trained, or mentored thousands of people in the application of effective interaction and communication practices.
As a coach, Carl has a personal passion for implementing best practices in communication and interaction dynamics to build his client’s confidence and belief so that they can achieve more, communicate more clearly and persuasively, and reach their full potential.
As a Master Trainer in the DISC model of human behavior, he focuses on helping people to create better results in their relationships through improved communication practices and enhanced understanding of what happens when people interact.ORDER NOW
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