Conflict Resolution for Managers
Easy strategies for resolving conflict quickly and effectively
Format: Digital Downloads
Do you have conflicts on your team? Are you frustrated by the negative impact of unresolved conflicts? Would you like to find a better, more productive way to constructively resolve these issues and get back to achieving results?
Many managers struggle with these questions. Some managers are able to get the parties to quit openly fighting but continue to wonder why inattention to results still affects their team. Others try to avoid a confrontation in the hopes that the conflict will resolve itself given enough time. Both approaches leave the conflict unresolved. And the bottom line is this:
Avoiding confrontation and leaving conflict unresolved can cost you lost productivity, decreased quality as well as your own personal happiness.
In this 60 minute program, conflict resolution expert and master trainer, Guy Harris, will teach you how to get to the root of the problem, defuse tense situations and reclaim productivity and job satisfaction.
In Conflict Resolution for Managers, Guy Harris will help you understand - and work through - the reasons why conflicts are getting in the way of getting things done. Once you master the mindsets for successful conflict-resolution, you'll get better cooperation from others, build better relationships and get more done.
You will learn:
- Ways of looking at conflict that you may have never considered
- How to apply powerful psychological principles in a practical way to help you control your response and develop influence with others
- Two secrets that may initially seem contrary to what seems like the right thing to do. In fact, you might do just the opposite of what these two secrets will tell you to do if you don't know better…
- A secret that may seem obvious when you hear it. (And you will be surprised how often people get it wrong in practice.)
- Three insights to how you should think about and prepare for your conflict resolution efforts
- Powerful tips, techniques, and insights you can use immediately to resolve all types of conflicts in your life – and specifically those conflicts that occur in the workplace
With this program, you will gain insights to help you reduce stress when you encounter conflict, move more quickly towards resolution and address conflict more constructively
About the Presenter:
Master Trainer & Coach
The Kevin Eikenberry Group
Guy Harris’ career includes service as a nuclear engineering officer in the U.S. Navy submarine fleet, various supervisory/managerial roles in the chemical industry and personal business ownership. In the early 1990s, he began to actively pursue the practical application of leadership, communication, team building and conflict resolution principles.
He is a Certified Human Behavior Specialist, a Master Trainer in the DISC Model of Human Behavior, and a Conflict Resolution Subject Matter Expert.
Typical client concerns prior to working with Guy are forging a team from a group of individuals, moving a team past the conflict stage of team development, developing other leaders, expanding personal influence within the organization, communicating more effectively, and developing buy-in for new programs and processes.
Clients consistently comment on how quickly Guy helps them diagnose their “real” challenges and create plans for overcoming them. Workshop participants rave about the way his stories and experiences relate learning points in ways that are fun, engaging, and memorable.
As a consultant, trainer, and coach, Guy has worked with large and small clients, businesses, not-for-profit organizations, and individuals from Boston to Brisbane and from Ottawa to Orlando. His past clients include: Sun Chemical Co., Ivy Tech Community College, The Good Samaritan Society, Redbox, Purdue University, Delta Career Education, The American Farm Bureau Association, Butler University, Alpha Chi Omega Sorority, Panda Express, and many others.
Guy is the co-author of From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership, Sell Naked on the Phone, and The Behavior Bucks System. He has been a contributing author, content developer and editor on other books and training materials including: Presenting With Style; Leadership @ Work, Leadership Brief and To The Point, and Leadership: It’s an Inside Job.ORDER NOW
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