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Product Details:

There’s the Negative Nancy’s and Ned’s – exuding negativity, always unhappy about their job; their bosses are always jerks; the company is going down the tube.....

The Office Gossip – seemingly with the latest scoop on everyone, but really their “information” is little more than embellished suspicions or negative assumptions that just stir the pot.

The Back-Stabber– stirring things up and sabotaging others.

The Minimalist – experts at doing only what is minimally expected of them to avoid being reprimanded.

Workplaces are full of toxic employees, exhibiting destructive behaviors and thereby poisoning the entire organization, destroying morale and obliterating productivity.

That’s the bad news. The good news is that you don’t have to let these attitudes and behaviors drag you down. With just a few practical techniques and through understanding the drivers of these damaging behaviors, you can turn troublemakers into productive, positive and valuable employees.

Join Guy Harris, a certified instructor in Human Behavior Consulting and Conflict Resolution, for 60-minutes and learn:

• How conflicts escalate and the cost of unresolved conflict
• The key drivers of these behaviors and how to recognize them before it’s too late
• How to stay calm and keep your emotions in check during conflict conversations
• Communication techniques for persuading your “no” employees
• How to effectively confront other people’s bad behaviors
• Tips on defusing the conflict, right from the source

About the Presenter:

Guy Harris

Master Trainer & Coach

The Kevin Eikenberry Group

Guy Harris’ career includes service as a nuclear engineering officer in the U.S. Navy submarine fleet, various supervisory/managerial roles in the chemical industry and personal business ownership. In the early 1990s, he began to actively pursue the practical application of leadership, communication, team building and conflict resolution principles.

He is a Certified Human Behavior Specialist, a Master Trainer in the DISC Model of Human Behavior, and a Conflict Resolution Subject Matter Expert.

Typical client concerns prior to working with Guy are forging a team from a group of individuals, moving a team past the conflict stage of team development, developing other leaders, expanding personal influence within the organization, communicating more effectively, and developing buy-in for new programs and processes.

Clients consistently comment on how quickly Guy helps them diagnose their “real” challenges and create plans for overcoming them. Workshop participants rave about the way his stories and experiences relate learning points in ways that are fun, engaging, and memorable.

As a consultant, trainer, and coach, Guy has worked with large and small clients, businesses, not-for-profit organizations, and individuals from Boston to Brisbane and from Ottawa to Orlando. His past clients include: Sun Chemical Co., Ivy Tech Community College, The Good Samaritan Society, Redbox, Purdue University, Delta Career Education, The American Farm Bureau Association, Butler University, Alpha Chi Omega Sorority, Panda Express, and many others.

Guy is the co-author of From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership, Sell Naked on the Phone, and The Behavior Bucks System. He has been a contributing author, content developer and editor on other books and training materials including: Presenting With Style; Leadership @ Work, Leadership Brief and To The Point, and Leadership: It’s an Inside Job.