Whatever Happened to Respect?
Learn How to Create Civility and Respect for a Happier and More Productive Workplace
Learn how to foster a culture of trust and respect that inspires your team to perform at their best.
Rude, indifferent, emotionally troubled, over-worked and disengaged employees do more harm to your business and employee productivity than you can afford. As a manager, you deal with it all day, every day. And the effect on other team members can often determine the success of your organization – the negativity can quickly overpower team morale, collaboration, and productivity, leaving you to pick up the pieces.
Managing all that is a tough job. As the leader, it’s your job to build and protect a healthy office environment and to find out how to get the most out of some talented people who have “difficult” personalities.
And the solution is in developing respect and trust. In the end, it is the level of trust that makes or breaks your team.
Good managers know the importance of trust and take the time to build it; because it’s not as simple as automatically instilling it. Trust can’t be created, it must be earned. (And hint: the best teams do not rely solely on isolated team-building events.)
In this session, you’ll learn how to foster a culture of trust and respect that inspires your team to perform at their best. International event speaker, coach, and author, Bruce Lee, will show you not only the factors contributing to the dysfunctional employees but also how to develop the trust and respect that will lead to a more positive and productive culture, improved communication and better relationships and results overall.
BONUS: You'll also receive two assessments to measure how they see you as a leader and how to fix the deficient areas.
- Learn the four causes of most dysfunction by your employees.
- Understand what respect looks like, means and is generated by.
- Learn how to have effective one-on-one meetings and the scripting that will change their attitude.
- Understand the total costs of a disengaged employee.
- Find out what their complaints are that causes their disrespect.
- Learn what is missing and needs to be said and heard by ‘walking-the-talk’.
- See how to turn disruptive behavior and attired to one of influence.
- Do some active listening and take time to actually hear them.
- Adapt 6 simple concepts to move them from complaining to leading.
Bruce Lee is an international event speaker, coach, MC and author. He has a highly entertaining and effective delivery on an impressive variety of keynotes and workshops on productivity, customer service and leadership by combining humor and the latest business concepts and realities. All education sessions are focused on the actual implementation of the ideas and strategies – otherwise, why provide the training?
In the business world, Bruce gained valuable management. marketing and sales experience as manager for the VISA credit card operation of a major bank, and in the oil and gas industry as a marketing representative for a fully integrated oil company. He was an executive recruitment consultant in charge of setting up their international operations, prior to launching a retail grocery and gas convenience store business. Joining Custom Learning Systems in 1990, now Canada’s largest training and implementation company, as President and Director of Marketing, helped grow it into an international operation with 14 staff and a team of 10 speakers in the United States and Canada, with sales in the mid 7 figure range. On a personal note, Bruce gets things done with a passion both outdoors and for his community. He is a semi-professional and published photographer, avid mountain hiker, road biker, scuba diving enthusiast, downhill skier, a regular blood donor with 420 donations to date, is active on several Boards, and volunteers teaching business courses on behalf of Junior Achievement in school programs.
How can I register?
1) Online using the register/order buttons above.
2) Call customer service at 317-387-1424, extension 5
What is a Digital Download?
The Digital Download is a downloadable recording of a webinar. When the event is over, you will receive an email with a link to the website where you can watch a synchronized recording of the audio and PowerPoint portions of the webinar. Please allow 1-2 weeks after the date of the event to receive this information.